NC4 shelters provide heat (or cooling, depending on the season), water, a place to charge electronics and use the Internet, shower, watch TV, socialize with neighbors, enjoy snacks and coffee, and gain information on conditions. Residents include men, women and children.
- During Hurricane Irene in 2011, 24 volunteers assisted residents who made 424 visits to the shelter in six days.
- When snow hit during Halloween 2011, 21 volunteers assisted residents who made 286 visits in four days.
- Hurricane Sandy brought 2,048 visits from residents and included some who slept in the shelter; they were assisted by 68 volunteers during nearly two weeks of power outage.